Box Office and Ticketing
The box office is located in the main lobby of the Alltel Center, at 1 Civic Center Plaza, Mankato. There are parking spaces in front of the box office to allow easy access to pick up your tickets at will call or buy tickets for an upcoming event. Please call (507) 389-3001 for more information or questions on any game or event at Alltel Center.
Alltel Center Box Office Hours:
- Monday thru Friday: 10:00 AM - 6:00 PM
- Saturday and Sunday: Four hours prior to the event
To order tickets by phone and to inquire about availability for an event at the Alltel Center, call Ticketmaster at (507) 625-7919.
On-Sale Procedure/Random Number Distribution Policy
The Alltel Center Box Office, as well as most Ticketmaster locations, uses a "Random Number Distribution" procedure for all concert on-sales.
The following is the "Random Number Distribution" policy for the Alltel Center Box Office only.
* If you would like information on the policy and procedure at a specific Ticketmaster location, please contact them directly as each location may implement their own procedures.
Beginning 1 hour prior to the scheduled on-sale time on the day of the on-sale, fans in line will receive a number. One half hour prior to the scheduled on-sale time a random number will be drawn - that number will represent the first person in line for the on-sale. If there are less than 50 people in line one hour prior to the on-sale, the random number distribution will not take place.
The numbers will follow in numerical order after the first number is determined. Persons who arrive within 1 hour of the scheduled on-sale time, must line up at the end of the line of people with numbers. If a person is in line to get tickets, they must be able to stand in line alone and purchase the tickets on their own. The box office accepts cash, check, MasterCard and Visa. If using a credit card you must show picture identification. The credit card must be in your name and you may not use someone else's credit card.
You must be in line 1 hour prior to the scheduled on-sale time to receive a number. If you are not, you will not receive a number and will line up at the end of the line after the line of people with numbers has been formed.
Example: 450 people are issued a random number for an on-sale. The number drawn is 362 - this will represent the first person in line for the on-sale. Everyone else would line up in numerical order following number 362 - 363 would be second in line, 364 third, and so on. The person with the number 1 would line up after number 450.
Purpose of this "Random Number Distribution"
- Prevents lineups that may interfere with other events at Alltel Center
- Prevents overnight camping
- Helps to prevent scalping
- Ensures everyone a fair chance to be first in line
Doors Open
All concerts, events and Maverick hockey games - Doors open 1 hour prior to the start of the event
Method of Payment
Cash, Personal Check, Visa, MasterCard.
Will Call
Located in the main lobby on Hickory Street. Tickets ordered through Ticketmaster that are held for "Will Call" may be picked up beginning four hours prior to the event.
All Ticketmaster ordered tickets held at "Will Call" to be picked up must be in your name. You must also have the credit card used to place the order, your confirmation number and a valid picture ID to pick up the tickets. This is to ensure that tickets are given to the appropriate person.
If a patron wishes to pick up will call tickets that are not in their name, they MUST have the ticket holder on record fax a signed letter to (507) 345-1627 authorizing this person to claim their tickets.
No tickets will be given to persons other than the name provided through Ticketmaster or "Will Call" without this prior authorization.
Same Day Ticket Orders
Tickets are available through Ticketmaster phones and online until 3:00 PM the day of the show when the event starts at 6:00 PM or later.
Tickets are available through Ticketmaster phones and online until two hours prior to the start of the event if the event starts prior to 6:00 PM.
Tickets are available at all Ticketmaster outlets and the Alltel Center Box Office until the start of the event.
Children's Tickets
For all Maverick Hockey games, concerts and all family shows except Sesame Street Live:
All children 23 months and under do not need a ticket, but they must sit on the lap of the ticket holder. All children 24 months and older require a ticket to enter.
Sesame Street Live:
All children 11 months and under do not need a ticket, but they must sit on the lap of the ticket holder. All children 12 months and older require a ticket to enter.
Group Tickets for MSU Maverick Hockey and Alltel Center Events
For MSU Maverick Hockey, call (507)389-6111 for information and availability For Alltel Center family shows and Broadway performances, call (507)389-3001 for information on specific events